Shipping ContainersNew 20ft One Trip Shipping ContainerR40,000
From the café counter to the container yard.
Appliances, refrigeration, seating and containers, sourced direct and delivered across South Africa from Cape Town.
Free delivery on orders over R5,000, nationwide. Secure checkout with PayFast, by card or Instant EFT. 30-day returns. And real people on the phone, Mon–Sat, 8:00 AM – 5:00 PM.
Our facility
Behind every order
This is our retail and fulfilment facility on Kloof Street in Gardens, Cape Town, where every appliance, cabinet, chair and container is checked, packed and released to freight. It is not a shop you can walk into — every order ships by insured freight to your address.
- Business location
- 32 Kloof St, Gardens, Cape Town, 8001, South Africa
- Hours
- Mon–Sat, 8:00 AM – 5:00 PM South African Time
Insured freight, door to door, nationwideStock held in our own yard, not drop-shipped
Phone and email product support
Talk to the same small team from "does this fit?" to "it has arrived". No call centre, no ticket queue, no transfer to someone who has never seen the product.
Checked before it is packed
Every unit comes out of the box on our bench: seals checked, controls run, cosmetics logged, serial number matched to your invoice before the carton is sealed.
12-month warranty as standard
Everything we sell carries a minimum 12-month manufacturer warranty from the date of delivery, registered against your invoice number.
One-business-day reply
We aim to answer support, warranty and return requests within one business day, Monday to Saturday, from the same desk that packed your order.
+27 61 600 0554sales@retailware.co.zaCIPC 2021/114841/06
Six rooms, one store. Pick a door.
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What we fit out
Browse every room Specialized catering & commercial fit-out.
Four desks behind one online store. Most of what leaves our yard goes to a kitchen, a venue or a site that has to trade the day it arrives, so these are the four jobs we are asked for most, and the stock we hold to do them with.
Catering & commercial kitchen
Range cookers, convection ovens, prep benches, blast chillers, warmers and display units for restaurants, hotels, stadiums and catering companies that run service every single day.
Shop this range
Refrigeration & cold display
Uprights, under-counter coolers, cake and bakery display cabinets, bottle coolers and walk-in components, bought direct and tested cold before they leave our yard.
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Events, venues & furniture
Folding tables, ghost and banquette seating, stacking chairs and café sets for weddings, conferences, restaurants and function venues, in the quantities an event actually needs.
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Container conversions & site units
New and used 20ft and 10ft containers, cut-down and windowed units for pop-up cafés, site offices, cold rooms and mobile kitchens, delivered and positioned on your stand.
Shop this rangeThe process
Delivery rates & areas How it works
From the moment a stove goes in the cart to the moment it is standing in your kitchen, this is exactly what happens. Nothing on this list turns up as a surprise at checkout.
Find it, confirm it fits
Search the six rooms of the store. Every listing shows live stock, the price including VAT and exactly what arrives in the box. Not sure a 90cm cooker goes through your doorway, or which container size your stand allows? Send us the measurements and we confirm before you pay.
Order and pay through PayFast
Secure checkout by card or Instant EFT. Your invoice lands in your inbox the moment payment clears, and the order moves into packing straight away. Courier-suitable orders over R5,000 ship free.
We check, pack and quote the freight
Small and medium items are bench-checked, wrapped and handed to the courier within 1 to 2 business days. Anything bulky, a range cooker, a display cabinet, a 20ft container, gets a call from us first with a firm delivery price, a realistic date and the access notes for your street.
Delivered, insured, signed for
Tracked door-to-door delivery to all major cities and towns in South Africa, with a booking call before the truck arrives and liftgate offloading on bulky freight. Returns are open for 30 days from the day it lands.
- 1-2 business day processing
- 12-month warranty on every unit
- 30-day returns from delivery
Behind the scenes
Our business operations & process.
What actually happens between your order and your door. Three stages, run in the same order for a bottle cooler as for a 20ft container, because the discipline is what keeps damage, delays and wrong items off your invoice.
Bench check & testing
Every unit is out of the box before it goes back in
Appliances and equipment are inspected on our test bench: door seals and hinges checked, controls and thermostats run, compressors and elements brought up to temperature, cosmetic condition logged against the order.
How we hold it
- Function test on every powered unit
- 100% cosmetic inspection
- Serial number logged to your invoice
Packing & palletising
Packed for SA roads, not for a showroom floor
Cartons are double-wall, corners are board-protected, glass and stainless are padded, and anything heavy is banded to a pallet and stretch-wrapped. Most of what we sell travels a long way on the back of a truck, so it is packed for that.
How we hold it
- Double-wall cartons and corner boards
- Palletised, banded and shrink-wrapped
- Photo of the packed unit on request
Freight & last mile
Courier for parcels, insured freight for the big things
Parcel-size orders go with vetted courier partners. Bulky goods travel on insured palletised road freight, with liftgate offloading where the address needs it, booked in with you by phone so somebody is there to receive it and check it over before the driver leaves.
How we hold it
- Insured freight on bulky goods
- Liftgate offloading where the address needs it
- Tracking by email and SMS
Fitting out something bigger than one appliance?
Send us a plan or an equipment list and we price the lot on one quote, delivery included.
Delivery & logistics
Nationwide delivery & freight operations.
Everything we sell starts its journey in Cape Town. How does a catering cabinet travel from a yard on Kloof Street to a restaurant in Polokwane? The same way a stand mixer gets to a kitchen in Ballito: through a delivery network ten years in the building, that we chase for you when it slips.
Courier network, nationwide
Small and medium orders travel with vetted courier partners to all major cities and towns: Johannesburg, Pretoria, Durban, Gqeberha, Bloemfontein and the towns between them.
Insured road freight for bulky goods
Stoves, fridges, display cabinets and containers move on palletised freight, insured for the journey, with a booking call before the truck arrives and offloading at the kerb.
Access checked before anything ships
We ask about stairs, narrow doorways, gate heights, parking and what the driver will be standing on while we take your order, so the right vehicle and the right number of hands turn up.
Status from a person, not a portal
Tracking by email and SMS, and one phone call to the same desk that packed your order if a route, a date or a stock line changes. We tell you before you have to ask.
Shipping policy & rates Free courier delivery over R5,000
On bulky freight
- Insured for the journey, door to door
- Booking call before the truck arrives
- Checked over before the driver leaves
Why people keep ordering from us
The Retailware advantage.
Buying heavy things online should not be an act of faith. When you order a stove, a display cabinet or a container of kitchen equipment, you need to know it will arrive working, on time and without a fight. This is what that looks like on our side.
Direct sourcing, honest pricing
We buy from suppliers and manufacturers rather than resellers, and we hold the stock ourselves. That keeps the price on the page close to what the thing actually costs, instead of what a middle layer needs to earn.
A decade of landing awkward cargo
Ten years of moving appliances, catering equipment and containers across South Africa means fewer surprises: we know what packs well, what a liftgate can reach and which routes take an extra day.
You speak to the people who own it
There is no outsourced support layer between you and us. The person who answers the phone can see your order, the stock position and the freight quote, and can change them.
30 days from delivery, then a warranty
Change your mind within 30 days of delivery and return it unused in its original packaging. Damaged or wrong shipments are refunded in full, freight included. After that, the 12-month warranty takes over.
- R250
- flat courier rate, small orders
- R5,000
- and delivery is on us
- 1-2
- business days to dispatch
- 30
- days to return, from delivery
Our business
About Retailware
A small, owner-operated team in Cape Town. When you call, the person who answers knows your order.
We have spent ten years sourcing and delivering appliances, furniture and equipment across South Africa. We buy directly from suppliers and manufacturers, which keeps our pricing fair and our stock honest.
Homes, restaurants and businesses order from us, and our delivery record reaches the major cities and towns across the country. There is no call centre in between: you deal with the people who run the business.
- 93
- products live online today
- 10 yrs
- sourcing and delivering
- 6 rooms
- one price list, no showroom
- Mon–Sat
- a person answers, not a menu
Our business model
We are an online-only retailer with its own stock and its own yard. That single choice decides the rest of how we work:
Online only, no showroom overhead
Every product is bought, priced and sold on this website. Because we do not rent a retail floor, staff a sales counter or pay commission, the margin we do need stays small, and stock stays in one place we control.
Own stock, own yard, own checks
We hold inventory in Gardens rather than drop-shipping from a supplier you will never speak to. That is what lets us test a unit, photograph the packed pallet and chase a carrier on your behalf.
Quote-driven freight, fixed-price parcels
Small items carry a published flat rate. Bulky items are quoted per address after you order, so you are never charged a guess. We confirm the number and the date with you before anything is invoiced again.
In short: we earn on volume and repeat trade, not on surprise line items. Registered for VAT (number 9910178160) and priced including VAT, with a tax invoice on every order.
Common questions
Frequently asked questions, answered plainly.
Payment, delivery, installation, returns and warranty, in the same words we use on the phone. The policy pages hold the full detail if you need it.
No. Our facility on Kloof Street in Gardens, Cape Town is a retail and fulfilment operation, not a storefront. We do not sell in person and we do not offer local pickup. Every order is placed here on the website and shipped insured to your address, which is how we keep stock, pricing and delivery in one system.
Through PayFast: major credit and debit cards, Instant EFT and other PayFast-supported methods. Payment is processed on PayFast's platform, so we never see or store your card details. Your tax invoice is emailed as soon as payment clears.
R250 per order for smaller, courier-suitable items, and free on orders over R5,000. Large appliances, furniture and containers cannot be quoted at a flat rate: after you order one, we contact you directly with a firm price for your address before it is scheduled.
Orders are processed and handed to the courier within 1 to 2 business days of payment. Courier deliveries typically run 3 to 5 business days into major cities and 5 to 7 into outlying areas. Arranged freight is booked with you directly once the delivery price is confirmed.
Usually, yes. We deliver to all major cities and towns across South Africa. Remote, farm and construction-site addresses need a route quote rather than the flat rate, and we confirm that with you before you pay rather than after.
On selected items, for an additional fee: built-in ovens and hobs, freestanding cookers and gas connections, washing machines and dishwashers, and commercial equipment. Ask when we call you about delivery and we will quote the installation together with the freight so you get one number.
Note the damage on the waybill before you sign, photograph it where it stands and contact us the same day. Damaged and incorrect shipments are refunded in full including freight, or replaced, and we carry the claim against the carrier rather than handing it to you.
30 days from the date of delivery, unused and in original packaging, with refunds processed after inspection. Every product also carries a minimum 12-month manufacturer warranty from delivery, and extended cover is available on selected lines. The Return Policy, Refund Policy and Warranty pages carry the full detail.
Yes, and we like it. Restaurants, hotels, catering companies, schools and function venues ordering multiple units get trade pricing on a single itemised quote including delivery. Send your equipment list, or a plan, to sales@retailware.co.za.
Retailware
Our retail and fulfilment facility is based in Gardens, Cape Town. We run online only — no shop floor, no walk-in sales, no local pickup — because every order ships by insured freight to the address you gave us.
Talk to a specialist- Business location
- 32 Kloof St, Gardens, Cape Town, 8001, South AfricaFulfilment facility only — no retail floor, no walk-in sales, no local pickup.
- Phone
- +27 61 600 0554
- Hours
- Mon–Sat, 8:00 AM – 5:00 PM South African Time
Fitting out a whole restaurant or venue?
Tell us what you need and we'll put together one quote with delivery included.